AI agents vs chatbots: discover the key differences, real business use cases, costs, and which AI solution can help your business work smarter and grow faster.

Clockwise, from top right: An employee at an Amazon Web Services lab in Austin, Texas; a woman uses a smartwatch; a student before commencement at the University of Southern California; a person uses ChatGPT on a smartphone. (Mark Felix/AFP, Stefania ...

This year’s Digital News Report marked a notable milestone: for the first time, social and video networks overtook news publishers as a source of news globally. As audiences continue to migrate toward digital intermediaries for news, AI chatbots are ...