Inbound phone support is a complex and challenging career for anyone to pursue. An agent is expected to walk a thin line between satisfying demanding customers and representing the interests of the ...

SUPERAGENT AI has launched the Outbound AI Agent and the Inbound AI Agent for automating the entire top of the sales funnel to create and capture new business opportunities around the clock. "While ...

TeleVox expands Agent Chat functionality to reduce inbound call volumes Agent Chat utilizes a secure, web-based experience to connect patients to a staff member who can address the patient’s needs.

The new Quoting AI Agent collects customer data, optimizes rates, and delivers quotes in seconds, marking the final ...