The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

Complex organizational problems and chaos are silent killers of productivity and innovation. In today’s fractured work environment, they are more prevalent than ever. Political transitions, ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

One of the most effective and engaging learning tools I have used in more than 20 years of teaching graduate students is the case study method. This approach often brings about robust discussion, ...

Entrepreneurs who build successful businesses often possess a unique ability to see what others don't—the critical bottlenecks hiding in plain sight that create frustration, inefficiency, and lost ...

Today’s business environment is incredibly fast-moving and complicated, with problems arising left and right, like waves in a storm battering a ship. This can lead to organizations and team members ...

Boussioux, Léonard, Jacqueline N. Lane, Miaomiao Zhang, Vladimir Jacimovic, and Karim R. Lakhani. "The Crowdless Future? Generative AI and Creative Problem-Solving." Organization Science 35, no. 5 ...

When businesses have serious problems, they find people who have experience in successfully solving similar problems. When it comes to helping to address important social problems, businesses make ...