Salesforce ($CRM) has signed a deal to acquire Spindle AI, a fast-growing startup known for its autonomous decision-making ...

According to CRM.org, 97% of companies that use customer relationship management (CRM) platforms met or exceeded their sales goals in the past year. Only 3% fell short. How can you make sure you're in ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

Through the late 1990s and into 2000, managers plowed millions of dollars into information systems meant to track and strengthen customer relationships. Often built around complex software packages, ...

CRM software used within the nonprofit sector is designed to help organizations manage and grow their relationships with benefactors, organize outreach, and monitor activities. A CRM tool can improve ...

A strong compliance culture doesn't just prevent risk; it strengthens the very foundation of customer trust that every successful CRM strategy depends on.

The CRM Director will be responsible for overseeing the design, implementation, and maintenance of the Salesforce CRM system in the organization. They will work closely with the development, marketing ...

NPR Digital Services is negotiating with an unidentified vendor to provide cloud-computing products to member stations, potentially transforming the ways they manage their membership programs and ...

Austin, Texas - 8 Sep, 2025 - Choosing the right Medicare Advantage plan can be confusing for millions of seniors each year. CompareMedicareAdvantagePlans.org has launched to change that, offering a ...

Opinions expressed by Entrepreneur contributors are their own. Nearly all companies using CRMs meet or surpass their sales targets, a stark contrast to the 3% who fell short, highlighting the value of ...