Silverback AI Chatbot has announced the introduction of its AI Automation Agency framework, a structured approach designed to ...

Forbes contributors publish independent expert analyses and insights. I write about the impacts of computing & technology in manufacturing. This article is more than 5 years old. Chat bots are ...

Silverback AI Chatbot has announced the official rollout of its AI Assistant, a new intelligent feature designed to ...

Snapchat says the feature gives users an enhanced experience by allowed them to get help with trip planning, dinner suggestions and other tasks. Snapchat users are now getting messages from an ...

A customer will get hundreds of Canadian dollars from Air Canada in connection to its online chatbot’s "misrepresentation" of a fare discount policy, a civil resolution tribunal (CRT) decision said.

Case Western Reserve University’s commitment to enhancing student services continues to grow with the launch of Spartan Answers, a new chatbot being piloted on My CWRU. Powered by Microsoft Copilot, ...