Don't make these common mistakes in your next performance review, according to career coach Sarah Baker Andrus.

Andrea Wasserman has conducted hundreds of annual performance reviews. She's noticed that the strongest employees prepare in ...

It is widely recognized that customer experiences (CX) and employee experiences (EX) are interrelated and can significantly impact business performance. In 2024, customer service leaders will continue ...

TORONTO--(BUSINESS WIRE)--85 percent of employees believe it’s important to have a coach they can go to for professional advice, according to the “Coaching Camp: building a winning professional ...

For managers, supporting underperforming employees requires skilled coaching that inspires growth, ownership and accountability. With the right approach, people managers can uncover the root causes of ...

In the workplace, disengagement runs deep. According to Gallup, nearly 60% of employees globally are psychologically detached from their work, doing only what’s required without meaningful connection ...

When advocating for better performance management, we ask managers to be a "coach" to their employees—borrowing the term from sports. However, it seems that the sports analogy stops there. For example ...

NEW YORK & DERRY, Ireland--(BUSINESS WIRE)--Learning Pool, the smarter learning technology company, today announced AI Coach, the latest addition to its portfolio of AI-powered innovations. AI Coach ...

Kiera, a young, enthusiastic sales rep, was recently promoted to manager of a sales team of five. In her first year on the job, she tackled a major revamp of the company's outdated training materials ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Kiera, a young, enthusiastic sales rep, was recently promoted to manager of a sales team of five. In her first year on the job, she tackled a major revamp of the company's outdated training materials ...