How you categorize contacts in your CRM can play a big role in the success of email campaigns and general business development efforts. If you are hosting a private event in Scottsdale, Arizona or ...

Cleaning up your CRM and contacts is essential for maintaining a well-organized and efficient database. Summer can be a great time for businesses to tackle this task when they have extra downtime.

I'm having a crisis of faith. I can't stand contact managers. Whether you call them CRM systems or contact managers, they all seem to be stuck in the land time forgot. They're incredibly inefficient, ...

Running your CRM system with different services on multiple browser tabs might not exactly be the most efficient way to communicate and connect online. Nimble Contact (news, site) has announced the ...

One of the best ways for a business to keep track of communications with customers and potential customers is by using a Customer Relationship Manager (CRM) program. This type of software, available ...

The days of a CRM simply capturing customer contact information are far behind us. Now, the best CRM platforms seamlessly integrate across almost every area of business, helping you track customer ...

The budget cuts and spending freezes resulting from the current economic downturn have reduced the number of legitimate opportunities for sales representatives; therefore, organizations are placing a ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Gone are the days of exchanging napkin notes and ...

If you think customer relationship management (CRM) and contact management are the same thing, you're almost right. Contact management is a subset of CRM. CRM systems attempt to track all customer ...

Multiple contact databases. Multiple customer entry points online. Keeping all of your company's contact information in sync just gets harder. Here's a look at popular approaches to the problem, and ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. I frequently speak to sales people and small business owners who, ...

CRM systems have contacts. E-mail systems have contacts. Web servers collect contact information. How do you keep them all in sync? It's harder than it looks...and the more data sources, the harder it ...