Strong emotions are inevitable in a stressful work world. And it can be difficult to control emotions—especially in tense situations at work. Maybe you’ve been so frustrated with a colleague that you ...

Your emotions at work aren’t fixed, even when they feel completely overwhelming during high-pressure situations. We can change them (with some effort and practice) to improve our performance, enhance ...

In today’s high-pressure workplaces, emotions are omnipresent—from quiet frustration over a missed deadline to visible tension during a difficult meeting. Often, these emotional undercurrents stem not ...

CEO at BrightHR and COO at the Peninsula Group, responsible for the global rollout of HR tech supporting over 95,000 organizations. Do you think you are emotionally intelligent? By definition, it's ...

How to interrupt your fight-or-flight response so you can take the heat down in real time. When you’re in the middle of a conflict, it’s common to automatically enter fight-or-flight mode. But HBR ...

We make very different choices depending on what takes the dominant role in decision-making: the head or the heart. Behavioral economists have long relished exposing our illogic when it comes to ...

It’s no secret that work is one of the biggest contributors to burnout. Doing the same tasks day after day and feeling the pressure of doing them well can take its toll. Most people would assume that ...

Emotional intelligence helps salespeople handle rejection, read customer signals, and build trust. High-EQ sellers see "no" as improvement opportunities.

Use these five phrases to restore balance to your emotions, so you can think more clearly. How do I control my emotions? I get asked that question a lot. As an emotional intelligence coach, I’ve ...