Workers spend almost four hours per day on average communicating through email, instant messaging, and video or phone calls, according to a 2023 survey from Zoom. Alison Wood Brooks, author of Talk: ...

Not every conversation is collaborative. Some people don’t want to negotiate—they want to dominate. In these cases, emotional appeals and problem‑solving frameworks often fail. For years, many people ...

Not many people like having difficult conversations. Yet, the reality is that, as leaders, we must be willing to sit with the difficult feelings involved and engage in hard conversations. From ...

As a manager, delivering constructive feedback is crucial for your employees' growth. However, not everyone may be receptive to hearing it. While challenging, navigating these difficult conversations ...

Conversations and “water cooler talk” among colleagues have long been integral to workplace culture. In modern times, the “water cooler” has expanded beyond the physical workplace to include online ...

Most people don’t relish the thought of difficult conversations and research from the Chartered Management Institute found that 57% of managers would do almost anything to avoid one[i]. According to ...

Successful workplaces are usually characterised by good communication. Bosses provide a clear sense of where they want the firm to go; employees feel able to voice disagreements; colleagues share ...

A safe space to discuss mental health allows employees to seek support, share experiences, and access resources that help effectively manage concerns. Open conversations about mental health contribute ...

The pandemic has created an entirely new workplace landscape — most notably reflected by the ongoing Great Resignation. But a new phenomenon has also recently emerged, the increase in conversations ...

Political topics are inherently human, and most organizations are run by a workforce of smart, diverse humans — who have their own realities, sensitivities, and perspectives on what's happening to the ...