NEW YORK--(BUSINESS WIRE)--Smart Communicationsâ„¢, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...
SaaS-based solution combines industry-leading Precisely EngageOne portfolio with capabilities from CEDAR CX acquisition to leverage trusted data for unbeatable customer experience BURLINGTON, ...
Company’s Strategic Vision and Recent Enhancements Also Lead to Leader Position for AnyPrem CCM and Customer Communications Experience Assessments Among 17 Vendors Profiled This is the fifth year this ...
January 28, 2025: Newgen Software, a global provider of AI-enabled digital transformation platform, has been recognized as a ‘Leader’ in two IDC MarketScape reports – IDC MarketScape: Worldwide ...
Nordis Technologies, which provides omnichannel customer communications management and payments technology solutions, has been granted approval for an extension of a U.S. patent for its Expresso CCM ...
Rick Watkin is President & CEO of KUBRA, a leading provider of customer experience management solutions for utilities and other industries. I was watching the news a few months ago and saw several ...
OpenText Corp., the maker of a diversified set of cloud-based information technology and knowledge management products, today unveiled a set of enhancements and new products around the theme of ...
Quadient (Euronext Paris: QDT), a global intelligent automation platform enabling secure and professional business connections, today announced that it has been ranked No. 1 in worldwide Customer ...
Crexendo's AI-Enhanced Cloud Communications Honored for Superior Usability and Exceptional Customer Satisfaction in G2's Winter 2025 Reports Provided by Accesswire Jan 16, 2025 2:00pm ...
Cinven has agreed to acquire Smart Communications from Accel-KKR. Smart Communications is a global cloud-native provider of customer communication management and inbound conversation management ...
Call centers are having trouble meeting consumer expectations, and they're also challenging for enterprises to sustain amid a shortage of workers and rising labor costs. Since the start of the ...
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