McDonald’s has ended a two-year test of AI-powered drive-thru ordering. The company was trialing IBM tech at more than 100 of its restaurants but it will remove those systems from all locations by the ...

McDonald's (NYSE: MCD) recently announced that it was ditching its artificial intelligence (AI)-powered voice ordering technology powered by International Business Machines (NYSE: IBM). Instead, the ...

McDonald’s is ending its AI order-taking technology at the drive-thru. The fast-food giant partnered with IBM to pilot the innovation. Although the current experiment is ending, McDonald’s said it’s ...

McDonald’s recently announced that it will be scrapping the voice-assistant which it has installed at over 100 of its drive-throughs after a two-year trial run. In the email that was sent to ...

McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald’s USA ...

McDonald's has ditched its AI-voice ordering system from IBM and will look to replace it by year-end. SoundHound is a possible contender to win the business, but it is not the only candidate.