In the past decade or so, there’s been a push to put everything online. From customer service to interactions with local and national governments, we’ve moved away from the call center to the web and ...

Google Search likely does not use ARIA Accessible Rich Internet Applications, for ranking or even indexing purposes, according to both John Mueller and Martin Splitt at Google. ARIA is a set of ...

Organization is crucial to how people find, navigate, and process information. Imagine reading a menu organized according to the time of day when the item started cooking. Or imagine searching for a ...