Every dentist has probably had patients with unrealistic expectations, a penchant for practice-hopping, or not complying with treatment plans. One presenter at the Chicago Dental Society 2025 ...

Even if you have a five-star customer service practice, you'll still have patients who are deemed difficult. The difficult patient often upsets the staff, sends negative reverberations throughout the ...

Gender discrimination has historically plagued most industries, and healthcare is no different. Women in healthcare often face gender bias from multiple angles. Not only do they have challenges with ...

UK pharmacies have reported having to deal with angry and confused patients after the NHS booking system allowed non-eligible patients to book Covid jabs. According to Community Pharmacy England (CPE) ...