It’s a McDonald’s phenomenon that has inspired memes, apps and even a government inquiry. “If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post ...

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If you buy something from a link, Vox Media may earn a commission. See our ethics statement. Hilary Pollack is the deputy editor at Eater. She has more than 15 years of experience in culture ...

A little over three years have passed since McDonald's sent out an email to thousands of its restaurant owners around the world that abruptly cut short the future of a three-person startup called ...