After Mel Stevenson cancels her fully refundable KLM flex ticket, the airline only refunds her half the money. Can she get the rest?

DEAR TRAVEL TROUBLESHOOTER: I am writing because I hope that someone at KLM will help me with a refund for a “flex” flight I purchased this summer. This email comes from a place of desperation, as ...

AMSTERDAM (Reuters) -Dutch airline KLM on Thursday said it would largely suspend sales of tickets for all flights leaving from Amsterdam Schiphol airport until Monday as the airport grapples with ...

Q: Last year, I booked three round-trip “flex” refundable tickets from Washington, D.C., to Amsterdam on KLM. I paid $4,907 for the tickets. In April, I had to cancel the trip, so I went to KLM.com ...

Dutch airline KLM capped the sale of flights from its Amsterdam Schiphol hub in order to create spare capacity for customers who miss their booked departure amid an acute shortage of airport security ...