The fast changing digital economy also sees business increasingly discover that it is not enough to sell products in order to become successful, it is necessary to establish relationships. Each […] ...

Microsoft is addressing legacy data silos and advancing digital transformation with a combined two-in-one product, Dynamics 365. The new solution, scheduled for release this fall, pulls together ...

Microsoft is planning to increase the pace of releases for its Dynamics CRM (customer relationship management) software, according to a new “statement of direction” document from the vendor. The move ...

The customer is king, or so the old saying goes. It's a very popular claim in the CRM sector, which has moved from being the preserve of giants to become a free-for-all. With market leader Siebel ...

CDC Software is adding another CRM software vendor to its portfolio of acquisitions that will expand its product line and widen its distribution channel. On Thursday, the company announced it has ...

Analytics Foundation, a free bundle of software, provides customizable source code and documentation, allowing users to better take advantage of Dynamics Microsoft has taken another step to make it ...

One of Microsoft's hosting partners just blew a fuse on hearing Microsoft pre-announce its CRM Live service, if a lengthy and impassioned comment on the Microsoft Dynamics CRM Team Blog is to be ...

NEW YORK — Seven weeks after shipping, Microsoft’s closely watched Microsoft CRM (customer relationship management) software has attracted 300 customer orders and is being offered by more than 1,000 ...