Inadequate product or service knowledge and lack of sufficient effort are, according to a study conducted by the University of North Carolina-Charlotte's Belk College of Business, two main reasons why ...

Training transfer refers to the process by which adult learners apply newly acquired skills, knowledge and attitudes from formal training environments to real-world contexts. In adult education, ...

They say that being a firefighter is in the blood, and often times from a blood line that has been passed down from father/mother to son/daughter. If there is not a family lineage passing on the blood ...

Cleveland, OH—Service organizations that are integrating or wish to integrate Motivational Interviewing (MI) into their daily routines and organizational structures have a new resource available to ...

The great part about New Year’s resolutions: You feel wonderful when you’re making them. The not-so-great part: Odds are you’ll fail before the end of the year. According to 2017 data collected by the ...

"My new year’s resolution is to be more positive. I have a nasty habit of negative self-talk that I have been working to overcome and am prioritizing in this new year," wrote Cain in an Instagram ...

Customers come to your restaurant just as much for the service you provide as the food you prepare. If your employees are not motivated to perform during work, your customers will notice and your ...