Henry Pavel (not his real name), the CEO of a midsize software company, needs his team to generate creative ideas for a new product. At the team meeting, he sits behind a large desk. His mouth is set ...

Recently, I attended a dinner where I was the only blind person. I decided to walk towards some voices and introduce myself. I greeted the group with a comment intended to be amusing. My comment was ...

Nonverbal communication is the universal language. No matter where you are in the world, you can intuit when someone is happy, angry, sad or confused without hearing them speak a word. Good ...

What do you know about nonverbal communication? My guess is that what you’ve learned, either in college or through popular media and common cultural lore, involves one or more of the following notions ...

What clients say is important, but what they don’t say can be even more telling. Whether you’re guiding first-time homebuyers through open houses or negotiating with seasoned investors, non-verbal ...