An efficient patient portal can make a positive difference in a patient's care experience. Patient portals not only allow health systems to meet patients where they are, but also gives them more ...

Patient portals can make or break a positive care experience. As the healthcare sector begins to embrace the idea of patients as consumers, having an efficient and easy to use patient portal is a ...

In today’s rapidly evolving healthcare landscape, patients are seeking more than just effective treatment. They want and even demand comprehensive, personalized and delightful experiences. For ...

When we think about improving the patient experience, we often think about proven best practices such as nurse leader rounding or post-discharge phone calls. These practices standardize and enhance ...

Please provide your email address to receive an email when new articles are posted on . Creating the ideal patient experience begins with developing a good team culture. Every part of the patient’s ...

The healthcare industry is undergoing a transformation as modern practices and technologies revolutionize the way patient care is delivered. From telemedicine and AI-powered diagnostics to ...

Improving the customer experience is critical in healthcare, as it directly impacts patient outcomes, satisfaction and loyalty. Clear, compassionate communication—both in person and through digital ...

JERSEY SHORE — Geisinger Jersey Shore Hospital (GJSH) has been named to the inaugural Forbes Top Hospitals 2026 list, a ...

Hospitals in Nevada have the highest patient experience scores of any state, according to a June 26 report from Press Ganey. Press Ganey analyzed patient experience data on 6.5 million patient ...

Do patients complain about your practice's billing? Perhaps it's a sign to take a deep dive into your systems to see what is frustrating your patients. When insurance becomes a variable in the billing ...

Cincinnati, OH, Oct. 14, 2024 (GLOBE NEWSWIRE) -- Ensemble, the market leader in revenue cycle management for mid-sized to large healthcare organizations, announced today that the company, in ...