What is the Internet doing to your brain? Turns out, reading things online might be making you a worse writer, at least according to one new study. Which probably doesn't say anything good about the ...

If staff members go back and forth trying to clarify a murky email, the team loses time and productivity. Foggy communication also affects engagement as employees tire of trying to decipher unclear ...

Too many Americans today can’t speak a second language, or even speak and write English sufficiently, writes Lynne Agress.

Most of us don’t need a scientist to tell us that the state of much business writing is often downright awful. Anyone who has spent any time in the business world has been confronted with impenetrable ...

Written communication is as important to business as oral communication; but, for some reason, it's often underrated. Sales professionals send an average of 36.2 emails per day and spend 31% of their ...