There is opportunity for radical change in almost every service that governments deliver. Creating excellent digital experiences for citizens is at the top of the agenda for senior government ...

In a world where citizen expectations are often shaped by leading e-commerce brands and most public sector agencies need to squeeze the most value from what they spend, agility and productivity are ...

Public sector organizations continue to be prime targets for cyber crime, given their responsibility for highly sensitive data, such as health records, intelligence information, student data, and ...

It has never been more important for the public sector to have good digital leadership. Arguably, there has never been a time when the public sector has faced so much change. With returning presidents ...

The report draws on interviews with eight senior finance leaders working across various public sector contexts worldwide.

Digital public infrastructure (DPI), a relatively new term that gained prominence during India’s G20 presidency, describes the network of digital building blocks that are needed to deliver public ...

Agentic platforms build on AI-derived techniques for natural-language input, image analysis. and other interactions — augmented by engines for ‘generative’ response, and enabled with connections and ...

TTEC Holdings (Nasdaq: TTEC) has agreed to buy citizen experience and smart city assets of ALJ Regional Holdings’ (Nasdaq: ALJJ) subsidiary Faneuil for an undisclosed sum. TTEC said Wednesday it ...

INCLINE VILLAGE, Nev.--(BUSINESS WIRE)--Socure, the leading provider of digital identity verification and fraud solutions, announced today that Jennifer Kerber has joined as the senior director of ...

Kelli Murphy has joined Peraton as Vice President of Strategy for its Citizen Security & Public Services Sector, bringing nearly 30 years of experience in the IT industry to her new role. Murphy will ...

Forbes contributors publish independent expert analyses and insights. Rob Whiteman is the Chief Executive of the Chartered Institute of Public Finance and Accountancy. A glance at some recent ...