There are few certainties in life: Death, taxes, and turning your computer off and on when there’s a problem. This advice is usually the first tip you get from friends, family, and tech support.

ZDNET's key takeaways The Black Screen of Death is incredibly annoying, but often easily diagnosed.The most common culprits ...

Few things are more frustrating than watching your computer grind to a halt just when you need it most. Here's how you can ...

If your Windows computer won’t restart after the Windows Update, use these fixes to resolve the issue: Force shutdown your computer and start it again Run Startup Repair Uninstall Windows Update via ...

If your Windows computer is stuck in an infinite reboot loop, it can be frustrating and challenging to resolve. However, there are several methods you can try to fix this issue and get your system up ...

Is nothing working on your Windows 10 or Windows 11 computer? Is an application hanging, or is your PC unresponsive? Many ...

Adam Benjamin has helped people navigate complex problems for the past decade. The former digital services editor for Reviews.com, Adam now leads CNET's services and software team and contributes to ...

If your computer is frozen, press and hold the power button until everything shuts off. Wait 30 seconds and turn it back on. Jim Rossman / TNS One of the cardinal rules of computer support is, “If ...

It’s frustrating when our PCs do things we don’t expect them to (looking at you, sudden software updates). The only thing more annoying than a rogue computer, however, is when the problem is our own ...

DNS (Domain Name System) settings in Windows help your computer translate website names into IP addresses. However, many of us tend to use a third-party DNS, such as Google Public DNS, as it is often ...