“Client service” is touted as a differentiator by many law firms, but seldom do we think about its front line: the reception area. Because it’s a face-to-face action, a visit to your reception area ...

First impressions are everything, and the reception area for a business should not be an exception. Aside from serving as a waiting room for guests, the reception area should speak volumes about the ...

Artificial intelligence isn’t coming for the receptionists, security guards and doormen of the world quite yet. There’s a lot of lobby to cover first before bots and holograms start directing you to ...

WORCESTER — The Central District Court clerk's office reopened its main reception area to begin the new year, ending the use of a smaller annex that had been instituted during the COVID-19 pandemic.