Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Customers in select markets can return items weighing 1 to 15 pounds through doorstep return pickup handled by USPS.

Alongside fast, free shipping, the ability to easily make returns is one of the main perks of Amazon Prime. While most items sold by Amazon qualify for the retailer's convenient return options, there ...

Some Amazon shoppers will soon be getting long-awaited refunds. The online retailer is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. At least one ...

(NEXSTAR) — Suddenly received a refund from Amazon, even though you haven’t returned anything in a while? You’re not alone. Several Amazon customers said they recently received refunds for purchases ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Have you recently received a text claiming you can get a refund from Amazon for an order issue? While the promise of a full refund may sound tempting, you should ignore the text and report it. It's ...