The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

SAP AG has introduced a new version of SAP Customer Relationship Management (SAP CRM), a component of the SAP Business Suite. SAP AG has introduced a new version of SAP Customer Relationship ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

With a vast array of customer relationship management (CRM) solutions available, choosing the right platform with the features your business needs is crucial. CRM software can track leads, monitor ...

Determining the best CRM software depends on your company’s particular needs, but even so, there are certain features that come up again and again in the most highly regarded tools. This includes ...