If there’s an overriding trend in the world of enterprise software lately, it’s democratization, as tools previously reserved for experts are put in the hands of average users. On Tuesday, ...

Training produces stronger results when employees can apply new knowledge during daily work. Many organizations still keeping course records separate from customer activity, sales results, and service ...

Salesforce is promoting customer success by rolling out two new Trailhead features that will be available by the end of this year. Salesforce will introduce live video trainings on Trailhead Live and ...