Dreamforce to You 2020, the virtual version of this year’s annual Salesforce conference, begins today with keynote presentations and continues at DreamTX, a four ...

Agentforce Contact Center, Salesforce's contact center as a service (CCaaS), was previously only available in the U.S. and ...

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The above button links to Coinbase. Yahoo Finance is not a broker-dealer or investment adviser and does not offer securities or cryptocurrencies for sale or facilitate trading. Coinbase pays us for ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now Salesforce is launching tools that will ...

Service leaders will be able to predict customer demand and organize their workforce to staff the right agents with the right skills at the right time -- all on the world's #1 CRM SAN FRANCISCO, Dec.

Salesforce (NYSE:CRM) expands its Agentforce platform, adds a Claude collaboration, and backs workforce AI through new partnerships.

HiBob raises US$166m in a Salesforce-led funding round to build AI-powered organisational intelligence for 5,500 clients across 170 countries ...

Irvine, CA (GLOBE NEWSWIRE) - Geopointe today announced it has updated its application for mapping, routing, analytics, and geolocation on Salesforce AppExchange, providing customers new capabilities ...

Salesforce CRM1.84%increase; up pointing triangle.com Inc. said Wednesday it struck a $1.35 billion deal to buy ClickSoftware Technologies Ltd., as the company aims to bolster the services it offers ...

With a pandemic raging across many parts of the world, many companies have customer service agents spread out as well, creating a workforce management nightmare. It wasn’t easy to manage and route ...