Small talk may be the most maligned category of conversation. For many, it's a time-waster with no redeeming qualities other than mindless chatter. Yet, when properly understood and applied, small ...

A quick back and forth with the cashier at the grocery store. A friendly hello to someone on the elevator. A laugh with a taxi driver. These are all examples of "small talk." Some of us live for small ...

Small talk often gets a bad rap. It can feel awkward, superficial and pointless at times — if you're doing it wrong. But it's one of the most powerful tools in your arsenal to build relationships, ...

When Gillian Sandstrom was a graduate student in Toronto more than a decade ago, she encountered a stranger on the subway who was carrying a scrumptious-looking cupcake. Sandstrom had long considered ...

Think about what it's like to be at a birthday dinner where you have to interact with your friend's neighbors for the first time, or what it's like to be waiting for a Zoom to begin with coworkers you ...