Spectrum, which is owned by Charter Communications, continues to rapidly lose an alarming number of internet customers, despite recent efforts to reverse this concerning trend. Amid recent challenges, ...

A viral TikTok is fueling backlash against telecom company Spectrum after a customer recorded a heated call with a retention agent who allegedly refused to cancel her service, berated her, and hung up ...

NEWS. JOSHUA, THANK YOU. NEW TONIGHT. YOU MAY HAVE EXPERIENCED A COMPLETE LOSS OF INTERNET, TV, PHONE ACCESS OR ALL THREE AFTER A PIEDMONT TRIAD WIDE SPECTRUM OUTAGE. SOME BUSINESSES EVEN LOST THE ...

Frontier vs. Spectrum: Which is better? Choosing the best home internet service for you can be tricky because, for some, there may be only one internet provider available in your area. If Frontier and ...

GREENSBORO, N.C. — Spectrum customers across the Piedmont Triad are back online after a widespread outage. Several viewers reached out to WFMY News 2 saying their Spectrum services stopped working ...

Spectrum says it will provide a full day's credit to customers who lost internet service over the weekend after vandals cut fiber-optic lines in multiple places in Van Nuys. Internet service has been ...

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Spectrum's Seamless Entertainment combines live TV plus the most popular streaming services at no extra cost. It's never been easier for customers to stream without commercial interruption, or to add ...

Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...

MILTON MADE LANDFALL. THIS WEEK. WE BEGIN WITH BREAKING NEWS AND UPDATE NOW FOR SPECTRUM CUSTOMERS. THE COMPANY SAYS IT’S WORKING TO RESTORE INTERNET SERVICE TO ALL ACCESSIBLE LOCATIONS BY WEDNESDAY, ...