The big-box retailer is trying to win back shoppers who have complained about sloppier stores, out-of-stock items and longer checkout lines.

Target is shifting gears to boost in-store shopping by hiring more employees and improving customer service after facing complaints about disorganized shelves and low stock.

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers news impacting your customers and employees. For as long as many people can remember, Target successfully ...