Aging voicemail systems, increasing interest in IP telephony, and a surge in the mobile workforce are driving companies to consider unified messaging — a technology that has long fallen short of ...

One of the more important benefits of unified messaging – the integration of e-mail, voice and fax communications in a single mailbox – is the time savings that it affords users. Here’s a stab at ...

We may see IBM's UM playing a more prominent position in its overall UC strategy. Lotusphere can be such a great event. Loud, glitzy keynotes that, like most keynotes really, are too loud and too ...