On April 29, the couple received an email from Verizon, saying there was a $25.48 credit on the original landline account and they would receive a prepaid card as a refund.

Janis Cioffi said her Verizon landline didn't work. When she tried to switch to Comcast, it said she couldn't keep her long-time phone number.

Verizon Communications is selling its broadband and landline operations in California, Florida and Texas to Frontier Communications for $10.5-billion to focus on its wireless business.

Verizon tried to completely end landline service on western Fire Island after Hurricane Sandy, replacing it with Voice Link only, but was forced to bring fiber to the area after regulators and ...

The Boston Globe has a thorough story on how Verizon cut off an 84-year-old woman’s landline service on her birthday, after she refused to pay a bill until Verizon fixed her broken landline service.

Verizon CEO Lowell McAdam sent a letter to company management that was made public. He said that corporate profitability had been declining for a decade, along with the number of landline customers.

Pamela Amos has an unusual type of landline Verizon calls “a wireless home phone.” Wireless or not, Amos has had difficulty making calls on it almost since the phone company “upgraded” its ...

Management says to stay competitive, the 45,000 landline workers can't be paid as if the company is still a monopoly. Business Wireless, Landline Jobs Caught Up In Verizon Strike ...

In a sign that the recession is forcing phone companies to take bold measures to hold onto landline customers, Verizon Communications Inc. is considering a $5 monthly voice plan that would let ...

Striking Verizon landline workers have harassed and even fired a BB gun at those still on the job, blocked trucks from getting to Verizon facilities and kept work from being completed, ...

The BPU’s “reclassification” of Verizon’s landline telephone service will be phased in gradually. Over the next five years, rate increases for the company’s landline telephone service will be capped.