Forbes contributors publish independent expert analyses and insights. I cover quick-service, fast casual, casual and pizza restaurants. Dunkin’ Donuts is the latest restaurant company to introduce ...

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BENTONVILLE, Ark. — (TALK BUSINESS & POLITICS) Voice commerce is one of the areas Walmart has tested for the past year with Google and is now working on its own application for online grocery. Walmart ...

A new voice app from a Y Combinator-backed startup called Life Bot wants to make it easier to use Amazon Alexa as a digital assistant, by aiding with your daily routines and learning your personal ...

That automatic, robotic message you often get when your call gets sent to someone's voicemail is actually perfect for ...

The IRS has added to the repertoire of its telephone-answering “voice bots” the ability to manage taxpayers’ requests to establish or change a tax payment plan. In a news release and conference call ...

Popularity of voice bot frameworks using Natural Language Processing (NLP) and Artificial Intelligence (AI) is on the rise today. Even blockchain can’t compete with Alexa and Google Home anymore, in ...

The conversational AI market has exploded since ChatGPT was released in November 2022 and is predicted to grow into a nearly $50 billion global industry by 2031, according to MarketsAndMarkets.

Kapture CX, an AI-powered customer experience automation platform in India, has launched a multilingual voice bot for the ...