Keeping patients in a provider's network has become even more of a priority as health systems look to rebound from the COVID-19 pandemic, according to a new survey. Almost all of the 138 health system ...

Have you ever lost a patient between the cracks of his or her general dental appointment and a specialist referral? Here's how it commonly happens: A patient is handed off to the front office for a ...

While healthcare organizations employ different types of marketing and advertising strategies to acquire new patients, referrals stand out as an effective way to grow one's patient base. According to ...

"Revenue leakage" -- healthcare providers cringe at the term, because it represents dollars that aren't coming into the system, but could be. Revenue cycle inefficiencies and poor communication around ...

In a recent observational study published in Nature Medicine, researchers assessed the impact of an artificial intelligence (AI)-powered self-referral chatbot on diversity and volume of patient ...