Active listening is a powerful tool that can improve communication and strengthen relationships. It involves fully concentrating, understanding, responding, and remembering what is being said. By ...
A work relationship can suffer greatly from poor communication, perhaps a result of clashing communication styles, faulty assumptions, or overly quick reactions to perceived slights. One effective way ...
How to make other people feel heard and understood. When was the last time you practiced your active listening skills? HBR contributing editor Amy Gallo says it is a skill you need to practice. In ...
“You cannot truly listen to anyone and do anything else at the same time." —M. Scott Peck, author of The Road Less Traveled. Active listening is a way of listening that involves full attention to what ...
Failing to listen to the question you're asked is the top red flag during a job interview, says Gillian Munson, Vimeo's chief ...
Active listening helps managers and leaders uncover blind spots, challenge thinking and make better decisions. I was raised in the suburbs of New York City, a region infamous for talking, not ...
Listening is an active process that involves focusing on what is said without allowing other thoughts to invade the process. Small business owners and entrepreneurs who employ serious listening skills ...
Most of us move through each day engaging in conversations with friends, co-workers, and family members. But the majority of the time, we aren’t listening. We’re often distracted by things in our ...
Communication is the most important tool we have when it comes to teamwork—especially in remote work. But as an engineer, in the past I’ve focused more on code than communication. Although I talked to ...
Arnaldo was the chief operating officer at a successful investment firm. Recently, the firm’s results had been underperforming expectations. This poor performance was due to one large investment that ...