The NHS has launched its first pilot scheme using a messaging service and artificial intelligence (AI) to streamline appointment bookings. AI chatbot 'Asa' is available on WhatsApp to help patients ...

Booking an appointment or virtually queuing to receive service from a bank, local government office or a retailer has never been easier. Customers can receive a virtual ticket, stay informed, book and ...

WhatsApp is bolstering its shopping experience for both merchants and users through a new feature called Flows, which will let users complete tasks such as picking a seat on a flight or booking an ...

ASHEVILLE, N.C.--(BUSINESS WIRE)--ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration.