Forbes contributors publish independent expert analyses and insights. Anne T. Griffin is an AI product leader and educator. This voice experience is generated by AI. Learn more. This voice experience ...

As of May 2026, the AI agent ecosystem has matured from isolated assistants into sophisticated, collaborative networks capable of executing multi-step workflows with human-like coordination. With ...

A chatbot is still a chatbot. And that’s the problem. While GenAI has helped contact centers deliver better automated experiences, these gains are strictly incremental, not transformational. Customers ...

Rather than asking how AI agents can work for them, a key question in enterprise is now: Are agents playing well together? This makes orchestration across multi-agent systems and platforms a critical ...

Forbes contributors publish independent expert analyses and insights. John Sviokla covers GenAI/AI's impact on commerce and society. This voice experience is generated by AI. Learn more. This voice ...

Enterprise software giant Atlassian is rolling out a new way for humans and AI agents to work together that it hopes will help teams produce “10x the work without 10x the chaos.” Atlassian announced ...