Up to this point in our exploration of Zappos, we have analyzed the way the company highlights the importance of its corporate values to prospective applicants, how it creates multiple levels of ...

NEW YORK, May 26, 2010 - "Chase the vision—not the money," Zappos.com, Inc. CEO Tony Hsieh advised a packed audience at Asia Society, as he introduced the innovative vision espoused in his new book, ...

For the first three quarters of my advance copy of the book Delivering Happiness by Zappos.com CEO Tony Hsieh (pronounced “Shay”), I felt like this was going to be the third book I have ever read that ...

Back when Zappos was just starting out, I decided to give them a try and ordered a pair of shoes. Not long after my purchase, I received an email that said my shipment was upgraded to “overnight ...

One clue that something a little weird is happening at Zappos can be found near the bottom of the home page of the company’s website, where you’ll find lists with headings such as “Shop with Us” and ...

In 2015, I participated in a Zappos company culture boot camp, one of the most impactful learning experiences in my HR career. The boot camp emphasized how culture is critical to creating an engaged, ...

NEW YORK, May 26, 2010 - "Chase the vision—not the money," Zappos.com, Inc. CEO Tony Hsieh advised a packed audience at Asia Society, as he introduced the innovative vision espoused in his new book, ...