My friend was at the grocery store the other day and casually shared with another shopper that she was reading Spark the Heart: Engineering Empathy in Your Organization. Prior to learning the title of ...

If you observe a kindergarten class at circle time, you might find the kids having noisy fun, laughing and jumping as the teacher smiles and moves with them. Shifting gears to prepare for a story, the ...

It was once considered a virtue. Why do some people now think it’s a bad thing? Credit...Photo illustration by Ricardo Tomas Supported by By Jennifer Szalai There’s an arresting quotation that ...

Empathy is one of many skills that help us build better relationships. When we resonate with people’s feelings, consider their perspective, or feel compassion for them, we are more likely to be ...