Business Suite nostalgia unlikely to ease customers' public cloud journey SAP experts are doubting the enterprise software ...

SAP's business practices may have improperly hindered its rivals, according to an EU antitrust investigation launched on ...

SAP is the market share leader in the CRM, ERP, and SCM spaces, according to three reports from Gartner Dataquest. Gartner, which has traditionally measured market share in terms of new license ...

The demand for cloud-based customer support solutions has burgeoned during the COVID-19 pandemic, as it resulted in many organizations embracing the work-from-home culture. According to a Fortune ...

SAP CEO Bill McDermott is aligning his company behind a next-gen CRM platform that will take direct aim at Salesforce. Details about this effort are scarce--at least until SAP Sapphire in June, but ...

In an exclusive interview, Dominik Asam shared frank views on how AI is changing back-office and engineering roles at the ...

SAP's CX pursuits are flying under the radar - but does that mean SAP lacks a CX strategy or commitment? Check out my review of SAP's latest CX moves, including a catchup with Ritu Bhargava, President ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. Most of my clients are small or medium sized companies and are ...

SAP, Europe's largest software maker, has offered concessions to address EU antitrust concerns related to its business ...