In the world of online travel, bigger isn't always better. With the advent of online travel sites, it's never been easier to book a quick vacation, business trip, or even a spontaneous jaunt for ...

Q: I’m writing to you on behalf of my roommate, who is serving overseas in the Navy. She recently paid $1,767 for tickets from Bahrain to Atlanta for two weeks of R&R. Her online travel agency, ...

When the price of Steven Estrella's Cancun vacation takes a nosedive after he's already paid for it, he tries to make a claim under his online travel agency's price guarantee. But for some reason, the ...

Q. I’m writing to you on behalf of my roommate, who is serving overseas in the Navy. She recently paid $1,767 for tickets from Bahrain to Atlanta for two weeks of R&R. Her online travel agency, ...

Q: I’m hoping that you can help me solve my travel nightmare with Travelocity. As a seasoned traveler, I’m frankly embarrassed to have found myself in this predicament. My husband and I were traveling ...

But the tickets never arrived. She contacted Travelocity, which told her to buy a new ticket and file a lost ticket application. She paid for new tickets and flew back to the States. But when she ...

Q: I'm writing to you on behalf of my roommate, who is serving overseas in the Navy. She recently paid $1,767 for tickets from Bahrain to Atlanta for two weeks of R&R. Her online travel agency, ...

With the advent of online travel sites, it's never been easier to book a quick vacation, business trip, or even a spontaneous jaunt for almost anywhere in the world. Though the online travel industry ...