Forsta's new AI agents embed intelligence across the research lifecycle, streamlining setup, analysis, and reporting.

New two-way sync between CallRail's Voice Assist and Yardi allows real estate teams to provide callers with live pricing, availability, and property data, even after hours.

C onversational experience orchestration (CXO), defined by Opus Research as the operating model that unites conversational artificial intelligence, conversational intelligence, an ...

What if the real reason AI isn’t scaling in your organization has little to do with model performance and everything to do with design discipline? Despite billions invested in AI, most enterprises ...

New Dialpad capabilities help companies identify high-impact AI use cases, validate ROI for deployment, and scale safely into production.

Smartly's integration with Amazon DSP unifies social and CTV campaigns, pairing creative with full-funnel activations and reporting across Amazon's streaming inventory.

To become PCI compliant, companies must meet the 12 key requirements, which are split up into roughly 300 sub-requirements for firewalls, unique passwords, physical and virtual measures to avoid data ...

PAR Retail Drive AI is an intelligence layer to simplify operations and strengthen customer loyalty for convenience and fuel retailers.

AirOps brings AI search optimization directly into the content stack with new integrations across Webflow, WordPress, Contentful, Sanity, Asana, ClickUp, Monday.com, and more.

Typeface's Marketing Orchestration Engine unifies brand intelligence, AI agents, and IT systems for governed, repeatable campaign execution at scale.

The feature raises a number of possible owners, including marketing, sales, the contact center, the IT department, and even a new c-level executive known as the chief customer officer or chief ...

Driving Improvement, Customer Satisfaction and Growth, after-sales business management consultant Nigel Woodall explores the often-overlooked role of after-sales in driving customer satisfaction, ...