PLC has expanded its business channels with the introduction of specialised business desks to enhance service experience and ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

Retailer’s wireless network looks to enable smarter, faster customer service and business operations to maintain competitive ...

Corporate gifting has become a more intentional way for companies to earn attention outside the inbox. Reachdesk shows how pairing gifting with the right infrastructure can turn those moments into ...

ServiceNow, Inc. (NYSE:NOW) Q4 2025 Earnings Call Transcript January 28, 2026 ServiceNow, Inc. beats earnings expectations. Reported EPS is $0.92, expectations were $0.885. Operator: At this time, I ...

Aon has made two new appointments to its growing risk team in Birmingham. Mitch Kotecha joins Aon as business development manager, bringing extensive ...

The USB ports on your monitor are extremely useful, from aesthetics to improving the setup's productivity. Here are some ...

The CBN has issued national operating licences to fintech firms like Opay and Moniepoint, enhancing digital banking access ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

California's new Right to Human Customer Service Act would require large businesses to provide human customer service ...

During the COVID-19 pandemic, Assemblymember Rick Chavez Zbur was helping his mom get medication, but what he thought would ...

Following another CFO change, analysts are worried about a pattern of leadership turnover at the company, as well as the ...