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Have you seen stories about 'Chucky,' 'Scream,' 'Buffy the Vampire Slayer,' 'The Boys,' 'Vanderpump Rules,' or any of 'The Real Housewives' franchises? That's probably a Britta DeVore-curated piece of ...
Three years ago, the Steve Jobs Archive debuted as “the authoritative home for Steve’s story and a resource for new generations eager to make their own mark.” Now, the Steve Jobs Archive has shared a ...
For decades, customer service was treated as a cost to be minimized — a department that existed to fix problems rather than fuel progress. But in today’s connected economy, every customer interaction ...
WIRED Senior Culture Editor Manisha Krishnan sits down with singer/songwriter EJAE, an industry vet who's rocketed to a new tier of success on the back of her performance as Rumi and songwriting for ...
If you liked this story, share it with other people. At the Musekese Conservation research station, deep in Zambia’s Kafue National Park, trainee field ecologist Chisomo M’hango analyzes camera trap ...
The 2025 Pokemon NAIC has finally wrapped up, with a lucky few players getting a chance at being the very best. One such story comes from a pair of young Pokemon fans who finally broke through into ...