The 999 call comes in at 3.11pm. The woman on the end of the line says she's ringing from a Job Centre in Manchester. "We have a lady in the reception," she says. "She's shouting and screaming when ...

The Metropolitan Police is launching its first squad of response drones to help officers during emergencies – with a pledge to be on scene in just two minutes. Each drone can be launched within ...

A man called 999 and said "I've done the crime" after running over and killing his girlfriend's brother. Martin O'Donovan died aged 47 after being hit by Stephen Bates' Ford Fiesta outside his ...

"The scary nature of cardiac arrest is that there really, really is no prior warning and you could be doing your day-to-day tasks and then it just happens." Benjamin Culff was 17 and working at a ...

Benjamin Culff was taken to hospital and thought he lost about two days' memory "The scary nature of cardiac arrest is that there really, really is no prior warning and you could be doing your ...

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Dorset Police has praised its contact management team for its "vital service" to the community. The recognition coincides with International Control Room Week, held from Monday, October 27 to Sunday, ...