If your boarding pass doesn't have an assigned seat and instead shows these three letters, there's a strong possibility your ...

Travelers will see it first at Orlando International Airport, which will test new biometric technology for select ...

When Laura MacLennan’s business class seat broke, she was sent to economy class. An American Airlines agent promised a refund and $500 in compensation, but it never came through. Can she recover the ...

Boarding passes from any airline include essential details, such as seat number, passenger service class, departure time, ...

Holiday travel can be stressful, especially given the unusually large crowds at the airport and the possibility of delays as winter weather moves into the United States. However, American Airlines has ...

Here’s what seasoned travelers do.

An airline boarding pass can be a mystery of acronyms.

Airports can feel chaotic, and the gate agent’s podium often becomes the flashpoint as passengers line up with questions, frustrations and last-minute requests. But despite being a constant presence ...

Avoid these travel missteps for a smoother airport experience. I spent 15 years working in the travel industry, specifically as an airline check-in and gate agent for the majority of that time. During ...

An airline passenger exploded at a staffer at Denver International Airport leaving her in tears after she was denied boarding due to a common airport mishap. The woman went into meltdown after she was ...

A Boeing 737 took off from Canberra Airport with incorrect performance calculations after a data input error led to 51 of the ...

A screaming Southwest passenger has gone viral after video showed her spectacular public meltdown after learning that her flight was delayed and overbooked. The unknown young woman was filmed breaking ...