While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon Prime users who unknowingly signed up for the monthly service may be eligible fora payment as part of a $2.5 billion ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...

A lot of us after Cyber Monday will be constantly be going to the front door to check and see if the package we ordered is finally here. While we're used to super fast shipping these days, there might ...

Amazon delivers billions of packages every year, and criminals are taking advantage of it. With phishing emails, text messages, or phone calls, the fraudsters claim that supposedly unauthorized orders ...