Morningstar Quantitative Ratings for Stocks are generated using an algorithm that compares companies that are not under analyst coverage to peer companies that do receive analyst-driven ratings.

Troy Segal is an editor and writer. She has 20+ years of experience covering personal finance, wealth management, and business news. Toby Walters is a financial writer, investor, and lifelong learner.

Before you proceed with further troubleshooting steps, we suggest you check for Windows Update. If a Windows update is available, install it. Having done that, use these fixes to resolve the issue.