Zendesk announced on March 11 that it entered into a definitive agreement to acquire Forethought, an AI customer experience company. The transaction aims to expand Zendesk's AI agent offering on its ...
Microsoft has unveiled Copilot Cowork, an AI agent designed to perform complex tasks on behalf of users within the Microsoft 365 ecosystem. The tool was developed in collaboration with Anthropic, ...
With new no‑code agents, enterprise search, and AI Docs/Sheets/Slides, Zoom aims to bridge collaboration and execution, even as rivals such as Microsoft and Google dominate core productivity platforms ...
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