The T-Mobile and Capital One credit card being held by a woman with her smartphone in her other hand. She seems oddly happy ...

T-Mobile is no longer allowing customers to make payment arrangements for past-due balances via traditional channels, such as ...

Bellevue-based T-Mobile posted better-than-expected subscriber growth in the third quarter, but the shares fell as investors focused on the increasing competition.

T-Mobile is making a major change to how customers can manage their bills when they fall behind, and it's forcing everyone ...

Comcast is continuing to spot a concerning pattern of customer behavior.

Spectrum, which is operated by Charter Communications, continues to lose customers at a rapid pace, despite recent efforts to ...

The best smartphones are useless if your service isn't up to par, and this company keeps its customers happier than any other ...

Websites and services across the United States and around the world were recovering Monday after a problem at Amazon Web Services.

CULLMAN, Ala. — Thousands of cellphone users across four Alabama counties lost service Monday after a fiber optic line was ...

I went to downtown Boston, sat on a park bench, and pulled the laptop out of my bag. As soon as I opened it, I had an active internet connection. I later drove to the beach, got out of the car, and ...

On Monday, October 20, millions of internet users got a painful answer to a question few even knew existed. The question was: ...